Overview

Welcome to Flashlight.

The first of its kind software solution coupled with a rugged cellular device used for management of on site guarding personnel. This solution provides management with all the tools required to manage their entire guarding force. This includes the capturing of accurate time and attendance statistics as well as full audits on routes completed.

Flashlight is a web based online guarding programme that is fully integrated with our Listener software. Our devices send a heartbeat to the server every 30 seconds and all information is captured onto Listener as well as our website.

The complete history of each event is stored.  All the necessary information is preloaded onto the website to ensure proper communication between the devices, the website and the Listener monitoring stack.

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Key Flashlight Features

  • Easy to use and understand.
  • Complete control room notification
  • Traceable Device Location
  • Rugged Android Device
  • On-site management of employees
  • Break requests
  • Easy to use and understand.
  • Complete control room notification
  • Traceable Device Location
  • Rugged Android Device
  • on-site management of employees
  • Break requests
  • Request a Supervisor Call
  • Taking a Photo
  • The current incident categories:
    • Suspicious Vehicle
    • Suspicious Person
    • Information
  • Activate and deactivate panic
  • The control centre can send messages to the device
  • Perform customised scheduled route with geo-referenced latitude/longitude points
  • Guard rostering
 

Product Plugins

All Plugins are RX system compatible
  • Listener Monitoring
    • Colourful Monitoring Screen
    • Multiple Event Stacks
    • All necessary information on one screen
    • Times recorded automatically for each action
  • Listener Servicing
    • Schedule and record all service & installation calls
    • Job cards can be customised
    • All history on calls is stored to avoid conflict with clients
    • Used in conjunction with Listener SMS, each technician does his/her own monitoring by mobile phone
    • Used in conjunction with Listener Debtors, no call can go uninvoiced
  • Listener SMS
    • Auto and manual SMS to clients and contacts
    • History for all SMS communication
    • Incoming SMS possible
    • Used for proactive functions
  • Listener Debtors
    • All transactions are done and recorded
    • All contracts (recurring billing) are captured
    • Debit order files are created to be sent to the respective banks or methods
    • Annual contracts only need capturing once
    • Ensures all clients are getting billed
    • Meaningful financial reports